Real reviews our customers left on Google. Read what they say about our repairs, in their own words.
We read all 947 five-star reviews on this page and counted what customers bring up. Here is how often each topic appears.
Most of our reviews are about speed. Nearly half say we came out fast, showed up on time or fixed the problem quickly. When a fridge or washer breaks, people want it working again that day, and that is what they write about most.
Next, customers talk about the technician who came to their home. They call our techs professional, polite and friendly. Many name their tech in the review, and one in ten say the tech took the time to explain the problem.
Price comes up too. About one in five reviews says our prices were fair and honest. More than one in five say they would recommend us to friends, and many say they will call us again next time something breaks.
Share of the 947 five-star Google reviews on this page that mention each topic. Counted September 2026.
Newest first. These are five-star reviews our customers left on Google.
Great and expeditious service. Staff were responsive for requests for liability insurance. Overall a pleasant experience working with them.
Ali was great. We appreciate his honesty and professionalism. We will work with him moving forward. Thank you.
Diagnosed the issue we will be referring
The technician arrived the same day and the dishwasher was fixed by the afternoon. The technician was courteous and efficient. What more could you want?
A+ was fantastic! Speedy and affordable refrigerator repair. Thank you Ken for your help with my LG!
Vitaly went above and beyond diagnosing the issue
Prompt, even a little early, great concise communication. Bootied, professional, knowledgeable, informative, price was as expected. I have an older dishwasher and he knew how to explain the issues as it reaches its twilight years. Highly recommended.
The service fee was very reasonable and I appreciate how it will be removed if it requires a bigger scope. I appreciate the technicians not trying to spend more than necessary and was able to make the determination between fixing vs buying a new appliance. The technician and help center were both very helpful and responsive and answered right away. They gave 30 min notice before arriving there and spent time to talk through the issues. I really appreciate them!
Sergei was great. Figured out our problem with our ice maker and was very honest about what the repair would involve.
There were no services provided but they were very communicative about the work needing to be done and prompt in providing an estimate of the cost of the repairs
Alex arrived right on time. He went to work right away with testing our washer. He found the problem, gave us a fair quote. He’s extremely nice - English is not his first language but he uses a translation app to give and receive information. We’ll keep him on our list. We haven’t made a decision yet as to whether or not we’ll have it repaired, and if we do, we’ll ask him to come back and do it.
Came on time. Ollie was very knowledgeable and figured out the dryer problem, which turned out to be minor. Price was reasonable. Definitely will use them again.
