Frequently Asked Questions

What is your service call or diagnostic fee? Is that fee applied toward the cost of the repair?

The initial diagnostic fee is $79 for residential service and $149 for commercial service. This fee is always waived and applied toward the cost of the final repair if you choose to hire us for the service.

How is the price of the repair determined, and do you charge by the hour?

We operate on a fixed-price per repair model and do not charge an hourly rate. We will provide you with a straightforward, upfront price for the total job, covering both labor and parts, before any work begins. For reference, most of our repairs involve a labor cost of around $245, plus the cost of any necessary parts.

What appliance brands do you service?

Our pros at A+ Appliance Repair and Maintenance, are factory approved and certified to work on all major appliance brands. We specialize in the repair and maintenance of brands like, Thermador, Bosch, Gaggenau, Wolf, Sub-Zero, Viking, Bertazzoni, Dacor, US Range, Garland, Miele, LG, Samsung, Whirlpool, Jenn Air, Kitchen Aid, Frigidaire, Electrolux, GE. If you do not see the brand you are looking for in this list, give us a call.

Do you provide same-day or emergency service?

Yes, we prioritize fast service and can often send a technician to your doorstep for repairs on the same day or the next day.

When is the soonest available appointment?

In most instances, we can dispatch a technician to you within the same day or the next day to address your appliance issue quickly.

How long will the technician take to arrive or complete the repair?

The majority of repairs are completed efficiently on the same day as the service call. If a specialized, non-stock part is required, the repair is usually completed the next day after the part arrives.

Do I need to prepare anything before the technician arrives?

No, you do not need to do any special preparation before the technician arrives. Clearing the immediate area around the appliance, if possible, is helpful but not required.

Can I have someone else present at the appointment if I cannot be there myself?

Yes, you may have another adult present at the appointment. They must be authorized to grant the technician entry and sign off on the repair estimate and final work order.

What area do you service?

We provide our appliance repair services in the state of California as well as the state of Illinois. In California, our main focus is Los Angeles County area. For Illinois, our main focus is Chicago Metropolitan Area.

What area do you service?

We provide our appliance repair services in the state of California as well as the state of Illinois. In California, our main focus is Los Angeles County area. For Illinois, our main focus is Chicago Metropolitan Area. You can also check if we service your Zip Code by using our Easy Online Booking.

What brands or types of appliances do you service?

Our certified technicians service all major appliance brands, models, and types, including standard household names and high-end commercial units.

Do your technicians use generic, genuine, or factory-certified parts?

We exclusively use genuine, OEM (Original Equipment Manufacturer), and factory-certified parts to ensure the highest quality, compatibility, and longevity for your repair.

Do your technicians carry parts on their truck?

Yes, our technicians keep their service trucks stocked with the most common replacement parts, allowing us to complete most repairs efficiently during the initial visit.

How long will the replacement spare parts last?

Since we use OEM and genuine parts, they are designed to meet the manufacturer's standards for reliability and durability, meaning they should last for a long time.

Do you offer a warranty on parts and labor?

Yes, we provide a comprehensive warranty. Most replacement parts come with a 12-month warranty, and we provide a 30+ day warranty on labor, depending on the extent of the repair.

Do you work with home warranties?

We work with select home warranty companies that are able to adhere to our standards for prompt payment, typically within one week or faster.

Easy Online Booking