Three kinds of Monogram cooktop
Monogram makes cooking surfaces in three styles. Induction cooktops have a flat glass top and touch controls. Gas cooktops drop into the counter and have sealed burners with knobs on top. Pro rangetops are the deep, heavy units with big knobs on the front face. Each one fails in its own way. Tell us which style you have when you book. The other Monogram products are on our Monogram repair page.
How Monogram induction works
There is no flame and no glowing coil. Under each zone is a flat copper coil. A power board drives that coil and makes a magnetic field. The field heats the pan itself. The glass only gets warm from the pan. The cook slides a finger on the Glide Touch strip to pick one of 19 heat levels. Two zones can be synced to heat one long griddle. Some models talk to a smart pan or probe and hold a set heat from 100 to 500 degrees.
This design needs the right pan. A base that a magnet slides off will never heat on a zone. That is not a fault.
Induction faults we repair
- One zone is dead and the others work. The coil or the power board under that zone has failed.
- The whole top is dark. We check the breaker, the supply wiring and the main board.
- Touch strip will not answer or acts on its own. Water on the glass can do it. A failed control board can too.
- Zone shuts off in the middle of cooking. The cooling fan has quit and the board is too hot.
- Loud buzz on high heat. Some hum is normal with thin pans. A harsh rattle means a loose coil or fan.
- Cracked glass. Stop using the cooktop. We replace the glass top as one part.
Gas cooktop and rangetop faults
On a gas Monogram, the igniter is the usual suspect. A burner that sparks but will not light has a dirty or cracked igniter. Food in the burner ports will light one side only. Clicking that goes on after the flame is lit points to a wet switch or a bad spark module. On a rangetop with a griddle, poor heat means we test the griddle thermostat and its burner. A stiff knob means the valve needs work.
Owner checks worth five minutes
For induction, wipe the glass and the control strip dry. Try a pan you know a magnet sticks to. Look for a lock icon and hold it to release the controls. Turn the breaker off for one minute, then back on. For gas, let the burner cool and lift the cap. Clean the ports with a soft brush and dry the igniter. Seat the cap flat. If the fault stays, stop there and book a visit.
What we charge and how the visit runs
Diagnosis at a house is $79. An approved repair wipes that out. The tech lifts the cooktop or drops the panel below to reach the boards. He meters the coils, checks the fan and reads fault history where the model stores it. Before work begins he names a set price, labor and parts counted. We are independent and family owned. Licensing, insurance and a background check are standard for our techs. A 30-day repair warranty covers the repair.
Fix or replace
A spark module, igniter or valve on a gas unit is an easy yes. On induction, one bad power board is worth doing on a newer top. Broken glass plus a bad board on an old unit may not be. The cutout in your stone also counts. A new cooktop has to fit the same hole. We lay out both costs.
We repair Monogram cooktops around Houston, Katy and The Woodlands. See our Texas service area page. Seven days a week we also run calls in D.C., Chicago, Northern Virginia and L.A. If your burners sit on top of an oven, go to Monogram range repair. For the oven in the wall, see Monogram oven repair. With a synced griddle zone, tell us if one half heats and the other does not. That detail points us to the right board.