Fisher and Paykel Washer Repair Services

Fisher and Paykel washer repair covers the 24 inch front loader sold today and the older SmartDrive top loaders still in many homes. Common jobs are a tub full of water, a drum with no spin and a door stuck locked. SmartDrive is a direct drive motor. It has no belt to wear out or slip.

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Fisher and Paykel Washer Repair
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A+ Rating when it comes to Appliance Repair

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Excellent on google
4.8  (1,466)

Technician was able to repair the refrigerator by replacing the seal and cleaning the motor. He decided that it didn’t need a new fan. Very prompt service.

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Rich Juricich

The repair person came out very quickly and diagnosed our problem right away.

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Jose Miranda

Paul diagnosed the problem with my dryer quickly and made the repair right away. Happy to have my dryer working again.

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Loretta Williams

Very professional! Reasonably priced and on time! Would definitely recommend to friends and family!

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Adam Karp

Great work and prices done quickly to repair dryer belt and service the unit

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Jordan P

Amazing service! Emil did such a great job repairing my front loading washer. The door gasket needed to be changed. When I used the washer the next, we still had a leak. He made the extra effort to come back that day and found we also had a leaking hose, which he repaired on the spot. Amazing customer service A+.

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Donna Bobalek

A+ Appliance Repair saved Thanksgiving! 🦃 Our refrigerator died TWO DAYS before hosting 20 people. Called in a panic for fridge repair near me and they understood the emergency. Sam came out same-day to our Georgetown Washington DC home, diagnosed a failing compressor, and worked late to fix it. He even helped reorganize our food back in the fridge. These people are lifesavers - professional, fast, and they genuinely care. Worth every penny!

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Marija Rakic

The refrigerator works perfectly, nothing leaks, thanks to Asset for the excellent work

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Alex

My Kenmore gas wall oven would not heat. When I called, the young lady (Bernadette) that answered was so kind and attentive. Very professional, friendly, and efficient. Found and explained the issue to me, politely asked if I wanted the service for the quoted price and after consent, fixed problem. I was very pleased. Thank you, A+👍🏾

Woman wearing sunglasses and a patterned top standing indoors near a whiteboard with diagrams.
Janice Frost

Technician was able to repair the refrigerator by replacing the seal and cleaning the motor. He decided that it didn’t need a new fan. Very prompt service.

Smiling man wearing glasses, a black baseball cap, and a dark hoodie standing indoors in a warmly lit environment.
Rich Juricich

I recently had my fridge repaired, and the experience was excellent! The technician arrived promptly and diagnosed the issue quickly. The repair itself was done in no time, and my fridge was back to working perfectly. The service was efficient, professional, and hassle-free. I’m very happy with the quick turnaround and would highly recommend them to anyone needing a fast and reliable fridge repair!

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Michael Splawski

The repair person came out very quickly and diagnosed our problem right away.

Smiling man gesturing with his hand, with an orange badge featuring a white star in front of him.
Jose Miranda

Paul diagnosed the problem with my dryer quickly and made the repair right away. Happy to have my dryer working again.

White water lily with purple-tinted petals and lily pads floating on water, accompanied by a translucent orange star icon.
Loretta Williams

Very professional! Reasonably priced and on time! Would definitely recommend to friends and family!

Smiling bald man with a beard wearing a light blue button-up shirt against a white background.
Adam Karp

Great work and prices done quickly to repair dryer belt and service the unit

Smiling man holding a plate with a burger and fries in a kitchen setting.
Jordan P

Amazing service! Emil did such a great job repairing my front loading washer. The door gasket needed to be changed. When I used the washer the next, we still had a leak. He made the extra effort to come back that day and found we also had a leaking hose, which he repaired on the spot. Amazing customer service A+.

Smiling person with blond hair and bangs, in front of red and green foliage.
Donna Bobalek

A+ Appliance Repair saved Thanksgiving! 🦃 Our refrigerator died TWO DAYS before hosting 20 people. Called in a panic for fridge repair near me and they understood the emergency. Sam came out same-day to our Georgetown Washington DC home, diagnosed a failing compressor, and worked late to fix it. He even helped reorganize our food back in the fridge. These people are lifesavers - professional, fast, and they genuinely care. Worth every penny!

Smiling woman with shoulder-length brown hair against a dark background.
Marija Rakic

The refrigerator works perfectly, nothing leaks, thanks to Asset for the excellent work

Person posing inside a large transparent sphere with a tall cityscape and modern buildings in the background.
Alex

My Kenmore gas wall oven would not heat. When I called, the young lady (Bernadette) that answered was so kind and attentive.I was given a service window of 10am-1pm. The tech(Sergi) was here about 11am. Very professional, friendly, and efficient. Found and explained the issue to me, politely asked if I wanted the service for the quoted price and after consent, fixed problem. I was very pleased. Thank you, A+👍🏾

Woman wearing sunglasses and a patterned top standing indoors near a whiteboard with diagrams.
Janice Frost

How SmartDrive changes the repair

Most washers turn the drum with a belt and a pulley. A SmartDrive washer does not. The motor bolts straight to the back of the tub. A ring of magnets spins around a fixed set of coils. The control board reads the motor's position many times a second. That is how it sets the wash action for each load.

With no belt, the usual belt faults never happen. The faults that do happen are in the motor sensor, the coils or the board. A drum that twitches and stops often has a bad position sensor. A loud roar in spin points at the tub bearing instead. We cover the brand's other machines on our Fisher and Paykel repair page.

The washer sold in the US now

The current model is a compact front loader, 24 inches wide. The drum holds 2.4 cubic feet. It spins at up to 1400 rpm and has a steam option. The door gasket is treated to resist mold. It matches the brand's condensing dryer in width and height. Older homes often have a full-size SmartDrive top loader. We work on both.

Water that will not drain

A front loader that ends its cycle full of water needs the pump checked. This washer has a pump filter behind a little flap low on the front. Hair pins, coins and socks end up there. Fisher and Paykel's own help page says to clean that filter first. It also says to check the drain hose where it meets the standpipe.

If the filter is clear and the pump only hums, the pump has failed. If the pump is silent, we test for power from the board. A kinked hose behind a stacked pair is easy to miss.

A door that stays locked

The door lock is a safety part. The brand notes two normal reasons it holds. One is a hot drum after a warm wash. The other is water sitting above the bottom of the door seal. So a locked door is often a drain fault in disguise. Once the water is out, the lock lets go. When it still holds on an empty, cool drum, the lock itself has failed.

Shaking, banging and leaks

At 1400 rpm a small fault gets loud. Here is what we look at:

  • Shipping bolts left in from the day it was set up.
  • Worn shock dampers under the tub.
  • Feet that are not level or not locked.
  • A torn door gasket that drips down the front.
  • A loose hose clamp at the pump or the soap drawer.

On a stacked pair, shaking also rattles the dryer above. Fixing it early saves both machines.

What you can safely try

Turn both water taps on fully. Check the hoses for kinks. Open the pump filter over a shallow tray, because water will run out. Spread a heavy load evenly and run a spin alone. Use high-efficiency soap and only a little of it. Too many suds can stop a cycle by themselves.

Fees, hours and the repair call

We charge $79 for the diagnostic at a home. That $79 is dropped if you approve the work. Your price is fixed before we begin and has the part and the labor in it. Washer visits are booked 6 AM to 9 PM, Sunday to Saturday, and most jobs are seen the same day. The company is independent and family owned. Washer techs hold a license and insurance and have each cleared a background check.

A direct drive washer has few moving parts, so most are worth a repair. A pump, a lock or a sensor is a modest job. We would steer you to a new washer if the tub bearing has failed and the drum is scored.

Northern Virginia owners can see our Virginia service area. Washer calls also reach us from Chicago, Los Angeles, D.C. and Houston. The partner machine is on the Fisher and Paykel dryer repair page. Other brands are under washer repair. One habit for this front loader. Leave the door open a hand's width after the last load so the drum dries.

Contact Us

Don't wait until that small issue becomes a major headache. Reach out to us now and let us bring your home appliance back to top performance!

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Schedule Your Fisher and Paykel Washer Repair Today!