Why an Asko washer is built the way it is
Most front loaders have a big gray rubber boot around the door. It folds, traps water and grows mold. Asko left it out. The glass door closes straight against a steel ring. Asko calls the design Steel Seal.
The drum hangs in a different way too. Four shock absorbers hold the tub from below and pass the shake down to a heavy base plate. The inner drum and the outer tub are both stainless steel. A lot of brands use plastic for the outer tub.
All of this changes what breaks. Our Asko service page has more on where these machines come from.
Stops mid-cycle with water in the drum
Nine times in ten, this is the drain. Coins, hair ties, bra wires and lint collect at the pump. The washer tries to drain, times out and stops.
Asko gives you a way in. There is a small cover low on the front. Behind it is the pump trap. Put a tray down, let the water out and unscrew the trap. Clear what you find and screw it back snug.
If the trap is clean and the water stays, the pump motor has failed or the drain hose is blocked. We test the pump with power on it. We do not replace it on a hunch.
Will not start or door will not open
The door lock is a busy part on an Asko. It has to hold the glass tight to the steel ring, since there is no soft boot to take up slack. When the lock wears, the washer will not start, or it starts and then pauses. At the end of a cycle, a failed lock can also keep the door shut.
If the door is stuck with water inside, drain it through the pump trap first. Then turn the power off for a few minutes. Many locks let go once they cool. If yours does not, leave the handle alone and call. Forcing it can break the door.
Shaking, banging and loud spin
- Walks across the floor. The feet are not level, or one shock absorber has lost its grip.
- Bangs the cabinet on spin. Two or more shocks are worn. We replace them as a set.
- Roars like a jet at high spin. The drum bearings are worn. Water got past the shaft seal.
- Thumps with small loads. One towel can't balance. Add a second item and try again.
Bearings are the big repair on any front loader. We price that job against the age of the machine and tell you if it adds up.
Leaks and cold washes
With no rubber boot, door leaks are rare. When you do see drips at the door, wipe the steel ring and the glass edge. A thread or a bit of grit there is enough to break the seal.
Other leaks come from the soap drawer when it is clogged with old powder. They also come from the fill hoses, the drain hose clamp and the pump housing. Too much soap makes foam that pushes out the drawer vent. High spin speeds need low suds detergent in small doses.
An Asko heats its own water to the set temperature. If the heating element or its sensor fails, the cycle may run very long while the machine waits for heat that never comes. Hard water scale on the element causes this over time.
Price, hours and parts
Call us any day between 6 AM and 9 PM, or use online booking. Most washer calls are seen the same day. An Asko washer diagnostic at home is $79, waived once the washer repair goes ahead. You get a fixed price first, and that number covers the parts and the labor.
A+ is family owned. We are an independent shop. Our people are background checked, and they work under our license and insurance. Pumps and door locks are on the truck most days. Shocks and bearing kits for your exact model may need a few days. Our 30-day repair warranty covers the work.
Repair or replace
A machine with two steel drums is a keeper. Pumps, locks, shocks, valves and elements are all fair repairs. We only talk about a new washer when the control board and the bearings fail together on a very old unit.
See Asko dryer repair for the machine on top, or our washer repair page for other brands. Our Washington D.C. team sees a lot of Asko laundry in condos and row houses. We also cover Virginia, Illinois, Texas and California. After the repair we run a full spin and watch the four shocks do their job.