Two very different kinds of AGA range
The name AGA covers two machines that share little but the badge. The first is the Classic cast-iron range. In the US that means the AGA 24, the R7 100 and the eR7 100. These cook with heat stored in heavy iron. The second kind is the Mercury and Elise family. Those come 36 or 48 inches wide, as dual fuel or induction. They work like other pro-style ranges.
Tell us which one you own when you call. The tools, the parts and even the time on site are not the same.
How an R7 differs from an eR7
AGA builds the R7 with a single electric heat source. It warms all three ovens, and they stay on around the clock. The eR7 has an element set into each cast-iron oven. You can turn each oven on or off from a touchscreen. The roasting oven has five heat settings and the baking oven has four.
That split shapes the faults. On an R7, one bad element makes the whole range run cool. On an eR7, a single oven goes cold and the rest carry on. We check the elements first, then the sensors, then the control. Guessing gets costly with AGA parts, so we test.
Faults on Mercury and Elise ranges
Every Mercury has a multifunction oven with seven settings. The 48 inch model has three ovens that add up to six cubic feet. More ovens mean more parts to watch.
- Oven slow to heat. A weak bake element or a worn fan motor.
- Uneven browning. A fan that has stopped, or a door seal gone flat.
- Broiler dead. A burned element or a failed selector switch.
- Burner clicks with no flame. A wet or cracked igniter on dual fuel models.
- Flame dies when you let go. The safety probe beside the burner is dirty or worn.
- Induction zone off. The pan, the cooling fan or the power board.
- Oven shelf sticks. Worn runners on the telescopic shelf.
Things you can check before we come
On a gas top, lift the cap and set it back square. Dry the burner base after a spill. On induction, try a pan that holds a magnet. On a cast-iron AGA, check that the lids shut flat. A lid left up all day dumps heat from the plate. If an oven on an eR7 is cold, look at the touchscreen. It may simply be set to off. Trip the breaker off and on once. If the fault comes back, stop there and call.
AGA range visit cost and timing
A house call to diagnose an AGA range is $79. A stacked or double unit is $119. Once you approve the AGA job, we waive it. The range price is set before we touch a panel. Labor and parts both sit inside that number. Most days we reach AGA owners the day they call, and phones open at 6 AM. One family has owned A+. We are independent, so no maker tells us what to sell you. Every AGA range repair leaves with our 30-day repair warranty.
Is a cast-iron AGA worth the repair
Nearly always. The iron body does not wear out. Elements, sensors and controls do, and all of them can be changed. Hauling out an AGA is a big job, since the unit is very heavy. A Mercury or Elise is a closer call when it is old. If the oven box has rusted or a board is no longer sold, a new range may be wiser. We will lay out the numbers.
Where we work on AGA ranges
Many of our AGA calls come from Northern Virginia, where old houses suit these ranges. See our Virginia appliance repair page for towns. AGA range owners in Houston, in D.C., in Los Angeles and around Chicago can book us too. Read more on our AGA repair page or our general range repair page. If only the top is at fault, see AGA cooktop repair. One last thing about cast iron. It takes hours to cool, so switch a Classic off the night before your visit if you can.