The washer calls we get from Carol Stream
Most start with water still sitting in the drum after the cycle ends. That is usually a drain pump clogged with a sock or a coin, though a burned-out pump motor gives the same result. Next is a machine that overfills or stops short, which comes down to a faulty water level sensor or a pressure switch reading wrong. Then there is the front-loader whose door stays locked at the end, a door lock assembly that has failed. Carol Stream sits immediately west of our Glendale Heights shop, the shortest trip on our map, so a morning call often gets a technician at your door before lunch.
Pricing, parts and the repair warranty
We charge $79 to diagnose a residential washer and drop that fee when we do the repair. You hear a fixed price before we pick up a tool. We work on front-load, top-load, high-efficiency and compact machines from Whirlpool, Maytag, GE, LG, Samsung, Bosch and Miele. Each repair is backed by our repair warranty. Hours are 6am to 9pm, Monday through Sunday, at (312) 600-6540.
Washer drains in Carol Stream's older laundry rooms
A washer in an older Carol Stream house drains into a standpipe. That is the open pipe the drain hose hooks into. Old standpipes are often narrow and short. A new front-load washer pumps water out much faster than the old one did. So the pipe overflows onto the floor during the drain cycle. That looks like a washer leak, but the washer is fine. We check the drain before we replace any part. When the washer really is at fault, it is often the drain pump. We change the pump in the laundry room in one visit. The price is fixed before we start.
Our technicians are licensed, insured, and factory-trained to repair all major washing machine brands and models. We provide reliable service for popular American brands like Whirlpool, Maytag, and GE, as well as innovative international brands like LG and Samsung. Whether you have a traditional top-load washer, a high-efficiency front-load model, or a space-saving stackable unit, our team can help. We carry the parts needed for most common repairs, which allows us to get your washing machine up and running again, often in a single visit.
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Washer problems usually announce themselves. A machine that will not start is often the door lock, lid switch or main control. Clothes left soaking wet mean the washer is not spinning or draining: a drain pump, belt, clutch or a blocked hose. Loud banging or grinding points to bearings, shock absorbers or a suspension rod. Over-filling or under-filling is the water inlet valve or pressure switch. We repair front-load, top-load, high-efficiency and compact washers across all major brands. Repairs start from $199, the price is fixed before we start, and the $79 diagnostic is waived when we do the repair.
